regus retainer refund

Our company relocated from CA to MO in July 2020. Do you agree with Regus's TrustScore? The next day, to my surprise I was billed once again, this time double the amount as the month before. www.myregus.com) and go to End Agreement, where a specific section for the refund request is available. At Regus, we fully understand the importance of receiving prompt refund of the retainer, therefore have made this process as smooth as possible for our valued customers. The amenities are great, and the staff is excellent. Build your business presence fast, with an instant professional company address and the virtual office services you need. In the Retainer screen in CORE, simply click on the Request Retainer button. The directors are from UK, You cant do anything once they SCAM You Dear Banerjee, This scam which Regus is running on Indian soil being registered international company IWG PLC group and Indian registered company Regus Business Point Private Limited which is registered on below directors name Mr. Kaushik Banerjee Ms. LYNSEY . When the client pays the retainer, go to the Payments screen and enter that payment by selecting 'Apply as . Essentially Regus seems to be a company that is not customer service orientated. Even on its face, though, this is, of course, an absurd position. Consumer Response: At this time, I have not been contacted by Regus regarding complaint ID [redacted]. Here is that sequence in motion. . After doing some research we decided to go with Regus. 15 May 2022 I request an update, and 19 May 2022 I receive en email the payment will be processed on 24 May 2022 to reflect 30 May 2022 but the amount t is not the full retainer. -. We have used Regus Office space for two months and duly paid. Get Regus rKaufman & Lynd reviews, rating, hours, phone number, directions and more. They still have my retainer of 696.97 cents. There was a full bin, dirty room, none of the furniture ordered, walls full of scuff marks, etc etc. Ripoff Report on: Regus - Regus sent me to collection after days of cancellation for hundreds dollars atlanta georgia . I'm going to have a senior team member reach out to you regarding this. Your agreement end date is not until 10/31/2021. . Refund of retainer is just received today, Aug 24, 2020! Check the 'Apply as Retainer' option. Ripoff Report on: Regus - Regus sent me to collection after days of cancellation for hundreds dollars atlanta georgia . The subtext of that explanation seems to be that Regus considers the $50/month maintenance fee to be some sort of cost recovery fee given the expense Regus incurs when it holds onto your money. We fully understand the importance of receiving your refund promptly and have taken measures to make the process as smooth as possible for customers. COVID update: Regus has updated their hours and services. However, there is NO button for "Request Retainer". Upon cancelling my agreement, Regus has continued to bill me for rental costs and have not even generated an invoice or any other means of bill tracking. Procedure: Navigate to the Contact or Matter depending on where the trust funds are recorded. They should also refund our $167 retainer. We will then confirm your retainer refund date and amount in return. Refund. Have a question or issue with your current products and services? 2 reviews of Regus "I posted a review on Google and it upset the company and the owner of the building. Now come the retainer, I was promised 30 days since end of contract. Then select the desired Client ID. A few months into the contract, the Regus customer notices a $33.38 "Kitchen Amenities" charge on his June 2017 Regus bill. Check out what 45 people have written so far, and share your own experience. Click the Transactions sub-tab. I have sent them numerous emails and I have called many times, but they are not resolving the issue, nor are they providing the contact information for upper management of the company.Sincerely,[redacted] Noisy offices with paper thin walls and rattling air conditioning units. Regus is a scam worldwide. Two weeks on and they pretend to be solving the problem by requesting us to try again requesting the refund in their broken online system, while we are still waiting for nearly $2000 and so much time wasted. Join the 427 people who've already contributed. It's been a week since Regus' reply. . But still haven't got the refund of retainer yet! As a new business, we needed an office space. I quickly replied and said thanks, but that I don't need mail redirection and would like a refund on that but was told that they were part of the original deal. They make the extra effort to help business run smoothly and . Get help. I called the local Regus office a 4 times over the next 3 months about the retainer check, which was meant to be mailed 30 days after the account had a $0 . I had been a Regus member since 2013 (or so). Nor does it say anywhere when it when invoices will be issued. I also contacted Regus via account.helpdesk@regus.com email, shared my IBAN number and bank details again with this email. 0.00 Retainer Held 107.95 Total Past Due Amount after Retainer . Step 1. Regus's site in Santa Rosa, CA is beautifully situated, has ample parking, and as of writing had plenty of space (but is quite busy). Select your Trust/Client Account ledger out of the drop-down menu at the top-left (beside the date range) Click Disburse/Release Funds. September 14. Whether you work alone, you're growing a start-up or you're running the world's most successful corporation our network makes it possible to work near clients, colleagues or . There's a retainer balance of $1, 616 that Regus has agreed to refund us. Office Services . Now, I am waiting for answer of the Customer Service . I'd highly recommend to look elsewhere for temp or small office space as this company will reel you in with . 160 reviews for Regus, 1.1 stars: 'Regus has been my primary office for the past 6 months. Josalyn and Jenean are always supportive of anything my partner and I need. Do not get an office w/ regus - they are liars & thieves.My contract (office space) ended April 30, 2021Contract states deposit returned no more than 30 days after last day - It is … After 30 days, no retainer yet, so I contacted them. COVID update: Regus California Mariners Island has updated their hours and services. I contacted with local office responsibles, but they said . We use cookies to improve your experience and deliver personalised content. Regus West Fargo Charged $1700 fraudulently for service not rendered on a card without permissions refuse to refund Fargo North Dakota. www.myregus.com) and go to End Agreement, where a specific section for refund request is . Check out what 45 people have written so far, and share your own experience. Our coworking spaces let you choose to work with others in an open-plan area, or a shared office. original retainer is now 90 days and still not refunded . I realized that my 'request for a retainer' of my account portal had been disappeared. COVID update: Regus has updated their hours and services. or anyone whose remaining contractual obligations equal the amount of retainer Regus holds, could use this trick to side-step the . Regus - Massachusetts, Boston - Financial District at 225 Franklin Street, 26th floor Boston, MA 02110. Hi Erin, I'm sorry to hear you've had this experience. Each party shall comply with all applicable data protection legislation. First, even if Regus were incurring net costs by holding . So, any unilateral increases in price--whether by increasing the underlying rates or by tacking on extra fees--constitutes a unilateral change by Regus to the contract. My experience at Regus has been atrocious from day 1. Requesting retainer refund is very easy: simply log into your online account (i.e. 15 reviews of Regus California Oracle Tower "Our office at Regus has been a great solution for opening a new branch office. Regus is a scam, Beware.. Select the View By: Client mode. If you need anything in the meantime, you can reach me at sandra.melody@regus.com Warmest regards, Sandra Melody . Ive gave the their keys back nd have left the office cleaned out on 3-16-22around 1130 am. SIGNED on your behalf (Client) SIGNED on our behalf (Regus) $600.00 Monthly Workstation Price $ Fax: End date (MM/DD/YY): May 31, 2006 $110.25 111-000-025 478-726-8404 Alpharetta $600.00 Zip Code . We will then confirm your retainer refund date and amount in return. 5 reviews from visitors of Regus photos, ratings and detailed information about Regus in Mississauga. They should also refund our $167 retainer. 0.00 Retainer Held 107.95 Total Past Due Amount after Retainer . Your retainer refund was delayed due to a pending invoice on your account, however, it has since been . Sandra Melody Head of Customer Services. And again re-submitted the documents to the senior assigned. 2 reviews of Regus "I posted a review on Google and it upset the company and the owner of the building. So I manually closed it and got an email confirmation, but could not request my retainer refund. Gave keys to the reception there and sign my intiails by my . Avoid Regus Shipley UK at all cost. The Friday before their sales rep reached out proactively, I responded late, and she replied late on Friday evening. The basis on which we will process Your personal data is set out in our privacy policies (available on our website at After repeated requests, they denied to refund retainer and now they have started sending threat mails after 2 years and demanding amount for a full year. Item #23 - Exit Virtual Office (VO) Agreement will be for a sixty (60) day term rather than a ninety (90) day term. Also requested online retainer refund but it could not be done due to online form requiring IBAN details that only EU banks provide. Enter a - minus sign before your refund amount, say -200. This creates and sends out a retainer invoice to the client. Regus - retainer refund of 2 offices couldn't be received. | Read 341-360 Reviews out of 4,235 . 5 reviews from visitors of Regus photos, ratings and detailed information about Regus in Mississauga. . Enter the client and project (optional), retainer amount needed, and then process the request. Regus West Fargo Charged $1700 fraudulently for service not rendered on a card without permissions refuse to refund Fargo North Dakota. Hi Natasha, I'm sorry to hear about your frustrations with our retainer refund process. Get Regus - Massachusetts, Boston - Financial District can be contacted at (617) 217-2000. Try getting back your retainer, that can also take a year. I got a basic virtual office but the rules are so arcane they are impossible to follow. It takes almost 3 months for the processing! REGUS GROUP, HQ, Regus Office Rentals - Office Space Provider, HQ Global Workplaces - Virtual Offices, Regus Management Group, Ricardo VarelavanOordt, Maite Sanchez, THE REGUS GROUP IS UNDER INVESTIGATION FOR FRAUD, MONEY THEFT & FALSIFYING OF DOCUMENTS INTERNATIONAL Nationwide *UPDATE EX-employee responds: Pfft, Regus Sucks world Wide. They still have my retainer of 696.97 cents. Regarding your retainer refund, as previously advised, simply log into your online account (i.e. Click Record Transaction. 3 reviews of Regus California Mariners Island "My business has rented office space from Regus for almost 3 years and we have been very happy with them. Hello, I rented 2 office areas (Istanbul, Kurtkoy Aeropark and Istanbul, Altunizade) from Regus, in different periods. An instant presence. With over 3,000 locations globally we have offices, coworking spaces and meeting rooms in every major town, city, and transport hub. 4,640 people have already reviewed Regus. It is already over-due! Gave keys to the reception there and sign my intiails by my . Voice your opinion today and hear what 4,644 customers have already said. [protected]@regus.com but did not receive reply. I request the retainer refund on the app and refund is confirmed to be paid in 15 days. The Regus has no issue when it comes with charged the rent and late fees; however, when asking them for a refund for the retainer, the same bank information will never work. . Suddenly, I was switched to SPACES and the mail was not forwarded after two months. I asked a receptionist to help my issue to the Regus help desk. Fill in the Amount. I turned up to my 'new' office mid corona virus to find the previous tenant had moved out the evening before. Regus (Strata & Property Management Service): 1.1 out of 5 stars from 124 genuine reviews (page 2) on Australia's largest opinion site ProductReview.com.au. I have called customer service, sent number emails and gone through our legal team to try to resolve . We actually got an email one time from a Regus VP who wanted a refund from Regus because she had been inadvertently charged to use a Regus meeting room (screenshot below, name changed to protect the hilarious). 2.6.1. Here are a few reasons why. I disputed the October charges with my credit card company and Regus responded that it was a valid charge and was rebilled. We made an electronic payment in July of 2021 that was never applied and we have been charged late charges since. Regus at N19 W24400 Riverwood Drive, Suite 350 Waukesha, WI 53188. Your - sign should change. I got a basic virtual office but the rules are so arcane they are impossible to follow. The directors are from UK, You cant do anything once they SCAM You Dear Banerjee, This scam which Regus is running on Indian soil being registered international company IWG PLC group and Indian registered company Regus Business Point Private Limited which is registered on below directors name Mr. Kaushik Banerjee Ms. LYNSEY ANN BLAIR Mr. PAULO . Sent numerous emails to account. My biggest concern is the lack of response to payment concerns. At this time, we are still within the timeframe of our retainer refund policy which is 45 days after your agreement end date. Regus. Regus has THE worst customer service, billing and payment application I have ever seen. Regus claimed it can be applied via the website. I had been a Regus member since 2013 (or so). The fee is commonly associated with attorneys who are hired to provide legal services. Ive gave the their keys back nd have left the office cleaned out on 3-16-22around 1130 am. One of our senior team members has reached out to you to update you on your retainer refund status. Than I was asking them to use my retainer (the amount regus held for a year long and it is the exactly amount for TWO months payment . . Office Services . These Terms and Conditions and your use of this Site will be governed by the substantive laws of Switzerland, under the exclusion of the Swiss conflict of law rules and international treaties, in particular the Vienna Convention on the International Sale of Goods dated 11 April 1980. A retainer fee is an upfront fee paid by a client for the professional services of an advisor, consultant, lawyer, freelancer, etc. | Read 41-60 Reviews out of 384. . Your experience matters. None of the offices' retainers refund weren't paid by Regus.in the contract, it says it is paid in 1 month. Suddenly, I was switched to SPACES and the mail was not forwarded after two months. 4,644 people have already reviewed Regus. The problem, . How many stars would you give Regus? COVID update: Regus California Oracle Tower has updated their hours and services. Billing department are dreadful. $5520 Service Retainer on file. | Read 61-80 Reviews out of 4,239. As a consequence, there is no contractual provision barring Regus from sending you an invoice for $10,000, and stating that your $10,000 payment is due today, even if your monthly payment (as listed in the order form portion of your contract) is only $1,000. You can search by company name, service, subway station, district, and other keywords… Mississauga. Do you agree with Regus's star rating? Our failure to enforce any rights under these Terms and . 198 reviews for Regus, 1.1 stars: 'I am a CPA and have been in business for over 25 years. . 19 April I ask for an update and I'm told to request the refund again which I did. Do you agree with Regus's star rating? They offered me a free one day trial and it was fine. Hello, I entered Retainer Request one more time for my 2 accounts:7452633 and 8920363. Interested in a new product or service? Regus Virtual Office is a flexible workspace company that states they have over 1500 locations in 600 cities across 100 countries.. Their business centers have products and services that are more cost effective for companies. When I told a receptionist about the issue, she told me it was a good sign, it usually disappeared when the refund process had been started. I have sent them numerous emails and I have called many times, but they are not resolving the issue, nor are they providing the contact information for upper management of the company.Sincerely,[redacted] Read about their experiences and share your own! Read about their experiences and share your own! The same incident happened to us in Regus. Regus is one of the most frustrating companies to deal with, I have a year left on my contract and am stuck, good luck if they bill you incorrectly and when they don't it takes hours to get a refund. They're an international company that apparently caters . This fee is used to guarantee the commitment of the service provider but does not usually represent all the fees for the entire . Regus Office rented: Wisma Atria Singapore Lease period: April and May 2018 It is now 8 weeks and we have yet to receive the retainer refund when the website stated 4-5 weeks? Regus is a scam Regus is a scam, Beware.. The Regus staff is also great, they are very professional and . Make sure the Client Retainer balance is greater than zero. Work wherever business takes you. Hot desk or reserve a dedicated desk in your favorite collaborative workspace. Regards, Sandra Melody Head of Customer Services The offices are really nice and professional, which is great for us when meeting with clients. www.myregus.com) and go to End Agreement, where a specific section for the refund request is available. They held onto my deposit refund on an additional room for 3 months in breach of their own terms and didn't even apologise then charged me £100 for a late payment paid within the same billing month after THEY deleted my card details and failed to . Cookies Policy the retainer. Regus is afforded with the opportunity to provide customers office space, virtual offices, meeting rooms, mailing addresses, receptionists and much more. This review was chosen algorithmically as the most valued customer feedback. 2. Regus agrees to waive the Monthly Office and Service fee (telecom, Internet, kitchen amenities), for April 2011. Regus agrees to waive the office set up fee. Next, select the type of payment in the Pay Method. It defaults to Check. Get Regus - Massachusetts, Boston - Financial District rKaufman & Lynd reviews, rating, hours, phone number, directions and more. Get Regus can be contacted at (262) 832-3700. I did check the status of your retainer refund and it looks like you submitted it on September 29, 2021. Regus do not have a complaints policy or procedure. Regus is a scam. This is really bad customer service. Please make the refund ASAP! 8.2 Service Retainer/Deposit: The Client will be required to pay a service retainer/deposit equivalent to two months' of the monthly office fee (plus VAT/Tax where applicable) upon . It is my money! Something flexible, but affordable. Regus Management Network 15305 Dallas Pkwy STE 400, Addison, Texas, United States, 75001-6922 They plan to increase rent by 40% after a 6 month lease. They don't care about the customer/tenant - they want to fill their pockets by raising fees/percentages at will and without notice. One Customer Service representative contacted with me via phone and email. Consumer Response: At this time, I have not been contacted by Regus regarding complaint ID [redacted]. REGUS GROUP, HQ, Regus Office Rentals - Office Space Provider, HQ Global Workplaces - Virtual Offices, Regus Management Group, Ricardo VarelavanOordt, Maite Sanchez, THE REGUS GROUP IS UNDER INVESTIGATION FOR FRAUD, MONEY THEFT & FALSIFYING OF DOCUMENTS INTERNATIONAL Nationwide *UPDATE EX-employee responds: Pfft, Regus Sucks world Wide. Regarding your retainer refund, as previously advised, simply log into your online account (i.e.

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